Methodology

The Dart approach combines the science, spirit, and art of communications:  the science of story structure, data visualization, and neuro-scientific insight; the art of visual design, imagery, and language; the spirit of a leader’s vulnerability, empathy, and authenticity – together, these elements bring communication to life with the clarity, inspiration, and connection that consistently drives engagement and action

Core Values

The Audience is the Hero

We train and coach presenters to put the audience at the centre. Boards, executives, and line managers all have different motivations, fears, and perspectives. For communications to be most effective, meeting the audience on their terms will ensure the most effective connections. We teach presenters how to ask themselves questions about the audience in order to give the audience what they need.

Communication is Personal

Just like there is not one right way to communicate, there is also not one right way to coach communications. We strive to work with each leader to find their best communication style to uncover authenticity, connection, and ultimately, effectiveness. 

Stroytelling is at the Centre

Ironically, simply conveying information often does not help people internalize the information. Weaving that information into a relatable story, however, is impactful, lasting, and inspiring. We work with leaders to not just be a communicator, but to elevate themselves to be an excellent storyteller.

About Heather

Founder and CEO Heather Heefner has over 20 years experience helping leaders communicate their vision and purpose. Called the “CEO Whisperer,” she blends a practical, relatable, and holistic approach with her expertise in communication and psychology to understand each leader and help them leverage their genius and overcome their obstacles to ignite the best in themselves and their teams. 

Heather believes leadership and communications are intimately and inextricably intertwined. Heather has a passion to guide leaders in telling their best story with authenticity. Whether working with executives in a large corporation or mid level managers in everyday presentations, Heather's primary focus is shepherding her clients through their next presentation and equipping them with skills they can use for a lifetime.

Dart Communications Board of Directors

  • Susan Auer

    Strategic Sourcing Leader at Bremer Banks

    Susan is a connector, a thoughtful relationship healer, a change agent and ally. She brings her finance and business expertise to the board of Dart Communication

  • Catherine Duncan

    MA, BCC. Founder of Learning to Live

    Catherine has extensive marketing and coaching experience. She is an Integrative Spiritual Consultant, Holistic Healer, Inspirational Speaker, Resiliency Trainer, Blogger, and Minister. She brings to the board a wholistic approach to client service.

  • Eileen O’Toole

    Customer Manager

    Dreyer’s Grand Ice Cream, With over 15 years of leadership at Nestle, Eileen is a leader with demonstrated success managing change and business growth. She brings business development expertise to the board.