In my work with C-suite leaders across industries, I'm seeing firsthand how the new DEI Executive Order is creating a critical communication challenge…

Have you ever felt overwhelmed by too much work? Do you struggle to find enough time to complete it all?

How do you resolve a conflict when it feels completely out of your control? Sometimes, no matter how hard you try, conflicts can feel impossible to solve…

Often, when we need to present an idea on change, we put enormous pressure on finding the perfect way to do so. We place ourselves in focus; we spend hours on what we will say and how we will say it…

Many of Heather’s clients come to her, overwhelmed with the challenge of navigating workplace boundaries. What are boundaries? How do we establish them effectively within the workplace?

In my communication coaching, I usually get the question, “How do I say no to my supervisor?” Considering most people want to please their manager, this question may pose some challenges…

Have you ever been frustrated with co-workers who are not like you? Maybe they are too slow or too detailed? Or maybe the opposite? Understanding behavioral styles is important when interacting with others in a beneficial way…

Earlier this year, I got to coach a qualified and dynamic leader. I will call her May for confidentially. May was stepping into a new role as a VP. She is smart, she works fast, and she has vision. She immediately saw several powerful areas for improvement and started to reorganize her team…

Business analysis and data are often what drives business thinking. Why? Because these tools are objective. However, analysis and data does not drive people to change or adopt an idea. When communicating data with the desire to move people, you must speak to their emotion…

In coaching sessions, people often tell me they struggle with how to give feedback. Below is a strategy developed by Joe Hirsch that I often teach my clients…

Leaders communicate a lot. Part of communication is listening. In my coaching, I have the privilege of leading people into the art of generous listening…

Do you remember your favorite childhood stories? Star Wars, Cinderella, family stories, The Little Engine that Could, Where the Red Fern Grows…these are all classics. We can often remember which character we connected most with…

We live a world of noise and chaos. It is also a lonely world. A 2018 Cigna study of 20,000 Americans found that most people consider themselves "lonely," based on the UCLA Loneliness Scale. There are many reasons for this…

Thomson Reuters was going through two significant changes including a new strategic plan and a new purpose and vision. The employees were concerned about the changes they would need to make as part of the new plan…

The leadership team was losing engagement from employees and the parent company’s senior leaders due to ineffective communication and poor presentation skills. This resulted in an inability to properly advocate for their team…

Dart worked directly with the senior leadership team to transform the vision from a confusing set of financial forecasts, reports, and charts to a compelling and relatable story designed to inspire everyone from leaders to assembly line workers to embrace their vision…

Through a variety of both individual and group engagement activities, Dart partnered with key leaders to create a clearer definition of the company’s purpose, vision, and mission designed to inspire current and prospective employees…