Healthy Conflict Training

Workshop Overview

In the “Communication in Conflict” workshop you will learn, and practice Heather’s unique methodology built on proven strategies for improving communication. You will learn about the unproductive and productive communication cycle and how they affect you and your team. During this workshop you will explore how healthy conflict will help your team drive the best results and build long-lasting trust.

What You Will Learn

• Become aware of your response to real or perceived threat

• Become aware of assumptions and learn tools to work with them

• Practice techniques to show up with curiosity

• Learn language to manage conflict

• Understand how to control feelings and create space before responding

• Learn how to reframe to see all sides of a situation

• Learn phrases to reframe fixed thinking

Key Skills

• Increase self and team awareness

• Improve team trust and communication

• Apply practices that foster healthy conflict within an organization

• Reduce tension, solve problems, and increase performance

  -              See faster results in the workplace